Last updated: 24th May 2026

Introduction

This privacy policy explains how Mr Farokh Wadia ("we," "us," "our") collects and uses personal information when you visit this website or contact us through it. We are committed to protecting your privacy and handling your information, and your child's, responsibly and in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy covers information collected via this website only. Information collected during clinical care is governed by our separate Patient Privacy Notice, which is available on request.

Who is responsible for your information

The data controller for this website is:

Mr Farokh Wadia

Spire Southampton

info@askthepsdipod.com

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If you have any questions about this policy or how your information is handled, you can contact us using the details above.

What information we collect

Through this website, we may collect:

• Information you give us — when you complete the contact or enquiry form, this typically includes your name, email address, phone number, and any details you choose to include in your message.

• Information about your child — if you include details about your child's health or condition in an enquiry, this is "special category data" and is treated with additional care (see below).

• Technical information — when you browse the site, we and our service providers may collect limited technical data such as your IP address, browser type, and how you use the site, through cookies and similar technologies (see our Cookie section).

How we use your information

We use the information you provide to:

• Respond to your enquiry and arrange or discuss an appointment

• Provide information about our services that you have requested

• Maintain the security and proper functioning of the website

• Meet our legal and regulatory obligations

Our lawful basis for using your information

Under UK GDPR we must have a lawful basis for processing your information. When you contact us through the website, our basis is:

• Consent and/or our legitimate interests (Article 6) — to respond to and manage your enquiry.

Where your enquiry includes health information about you or your child, this is special category data, which requires an additional condition. Our condition for processing this is:

• Explicit consent (Article 9(2)(a)), or where relevant, that the processing is necessary for the provision of healthcare (Article 9(2)(h)).

You can withdraw your consent at any time by contacting us. Please avoid sending detailed medical information through the website contact form; it is better discussed during a consultation.

Who we share your information with

We do not sell your information. We may share it with:

• Our service providers — for example, the company that hosts this website (Wix) and our email provider, who process data on our behalf under appropriate agreements.

• Healthcare and administrative third parties — such as the hospital where you are seen or your insurer, only where necessary and with your knowledge.

• Authorities or regulators — where we are required to by law.

How long we keep your information

We keep website enquiry information only as long as necessary to deal with your enquiry and for a reasonable period afterwards, after which it is securely deleted. Clinical records are retained in line with NHS and professional record-keeping guidelines, as set out in our Patient Privacy Notice.

How we protect your information

We take appropriate technical and organisational measures to keep your information secure, and we limit access to those who need it. No website transmission can be guaranteed completely secure, which is another reason we ask you not to send sensitive medical detail through the contact form.

Your rights

Under UK GDPR you have the right to:

• Access the personal information we hold about you

• Ask us to correct inaccurate information

• Ask us to delete your information in certain circumstances

• Object to or restrict how we use your information

• Withdraw consent where we rely on it

• Lodge a complaint with the Information Commissioner's Office (ICO)

To exercise any of these rights, contact us using the details above. To make a complaint to the ICO, visit www.ico.org.uk or call 0303 123 1113.